Clideo uses a credit-based system for certain features. The number of available credits depends on your plan.
For current credit tiers and pricing, see the Pricing page.
Which features use credits?
Currently, the following features use credits:
- AI Agent: Chat that helps you edit your projects using natural language commands (AI Agent of Video Editor).
- AI media generation: Creates videos, images, and audio from text prompts using different AI models. (AI Media Generator in the Clideo iOS app and basic generation in AI Agent of Video Editor).
- Speech recognition: Automatically detects speech in audio or video and converts it to text (Add Subtitles, Auto Subtitle Generator, Video to Text, Audio to Text).
- Translation: Automatically translates text into another language (Add Subtitles, Video Translator, Audio Translator).
How is credit usage calculated?
The amount of credits needed for a specific feature can vary based on various factors, such as the feature and type of action, the length of the file, the AI model chosen, and the rates of AI providers. For more information on credits in AI Agent chat, see AI Agent limits and credit usage.
When do credits refresh?
Credits refresh automatically based on your plan type:
- Clideo Pro monthly: Credits refresh when your next payment is processed.
- Clideo Pro annual: Credits refresh monthly on the same day as your original purchase date.
- Free registered users: Credits refresh monthly based on your registration date.
In shorter months, the refresh date may move to the last available day of the month.
Where can I check my credit balance?
Go to the My plan page to:
- see your remaining credits,
- check your next refresh date,
- upgrade to a higher credit tier if needed.
What happens to unused credits?
Unused credits expire at the end of the current billing cycle and do not carry over.
What happens to credits when I upgrade?
When you upgrade, you receive a discount on your first payment for the new plan. Any credits already used will still count as used after the upgrade.
If you have other questions about your plan, billing cycle, or credit balance, please contact our support team.