Your payments are processed by either FastSpring or Stripe, depending on your location. These are trusted payment providers that securely handle your payment details and process your transaction.
How to add VAT during checkout
- FastSpring: On the FastSpring checkout screen, click the Enter VAT ID link, enter your company's VAT identification number, then click Submit.
- Stripe: On the Stripe checkout screen, select I'm purchasing as a business, then fill in all required company details.
How to add VAT after purchase
- FastSpring: If your payment was processed via FastSpring, it is possible to add your VAT number or request a VAT refund, if applicable, after purchase. You can do that via the FastSpring website only:
- Go to FastSpring Consumer Support.
- In the menu, select Billing and Refunds > Update Invoice to change invoice details or Tax and VAT/GST for tax related requests.
- Fill in the required form and describe your request.
- Stripe: If your payment was processed via Stripe, unfortunately, it is not possible to add or change VAT after purchase.
If you have any additional questions about your invoices or payments, contact our support team.